Level 2 – Covers mid-range floor model systems with up to two standard sensors or one advanced sensor.
Level 3 – Covers large travel floor model systems with up to two standard sensors or one advanced sensor.
All three levels include two on-site service visits per year by an ISO 17025-2005 certified Field Service Technician, including:
- As Found performance baseline testing and report
- Cleaning and mechanical preventive maintenance of the ways and optics, and back-up of configuration files and system parameters
- Calibration of the optical system and X,Y,Z axes, using NIST Traceable calibration artifacts
- ISO 17025-2005 calibration report
- As Left performance report, including calibration results and written report of any additional service recommendations
Additional sensors can be added to the HMA plan for a small additional fee.
| Standard Sensors | Advanced Sensors |
|---|---|
| Video | TeleStar Laser |
| TP20 or TP200 Touch Probe | Scanning Probe |
| TTL Laser | Feather Probe |
| DRS Laser | Rainbow Probe |
Preventive Maintenance
Preventive Maintenance includes confirming proper operation of the system motion, optics, lighting and sensors, recommended cleaning and service for all mechanisms, and backing up configuration and parameter files.
Motion
- Check, clean, lubricate and align lead screws / rod drives
- Scale reader head alignment check / adjustment
- Confirm motion acceleration and velocity within normal range
Optics
- Camera Coaxial and Rotational alignment
- Parfocalization
- Video brightness and contrast
- Zoom lens calibration
- Field of view calibration
Lighting
- Confirm normal operation
Electronics
- Confirm power supply voltages
- Check and clean all filters and fans
Sensors
- Confirm proper operation of all sensors and deployment mechanisms
Documentation
- Record as-found and as-left condition of system
Calibration
System calibration includes performing a baseline as-found accuracy test for the X, Y and Z-axes, and a calibration of each axis using the recommended artifact.
Baseline
- X,Y Accuracy
- X,Y Repeatability
- X,Y Hysteresis
- Z Accuracy
- Z Repeatability
- Z Hysteresis
Calibration
- Z Cert
- Z Verify
- X,Y Cert
- X,Y Verify
Calibration Report
